FAQ


SHIPPING


Do you ship worldwide?

Cactus & Béton is based in Canada and we ship in USA and worldwide with Canada Post service.


What are the delivery time and fees?

You can expect 4 to 7 business days in Quebec and 5 to 9 business days for the other Canadian provinces.

You can expect 7 to 10 business days in USA with Expedited parcel. International delivery time may vary depending on the chosen shipping method.

Shipping in Canada may vary from $4 to $13.50.

FREE SHIPPING on orders of $150 and over in Canada before taxes and shipping.

International and USA shipping fees will vary depending on the chosen shipping method. The fee will be indicated in your cart before checkout.


PAYMENT


What are the means of payment?

All our online payments are processed securely through Shopify Payment (Visa and MasterCard).


What is the currency?

All prices are listed in CAD and US dollars. For those who selected the US currency, you will be charge the equivalent in CAD at checkout.


Taxes

Canada: Taxes for your particular province will apply. The tax amount charged will be visible during checkout prior to making your purchase.

USA and International: There are no sales taxes for USA and international orders. Cheers!


SALE


Can I combine promotions?

You cannot combine codes or promotions to purchase an item.

No retroactive credit will be given for purchases made before any sale (with or without a code) on Cactus & Béton online shop.


DAMAGED GOODS

Please note that we take great care in packaging and items rarely arrive damaged. But if any of your items do arrive damaged, please contact us within 14 days of receiving your order. 

RETURN POLICY

Read more about our Return Policy

FREE SHIPPING

On orders of 150$ and more
(Canada only)

Returns

We accept the returns within 14 days following the purchase date.

Free try out on rugs

If you live in and around Montreal, we offer free try out, in your home, on our selection of rugs.

Secure Payment

100% secure payment.

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